Use case / Property
Every enquiry starts with the same five questions.
How many bedrooms. What the certificate status is. Whether the price is negotiable. What the monthly instalment would be. You answer them by hand, one prospect at a time, and the details are all sitting in the listing sheet you already prepared.
Why this loses you deals
Property enquiries are won on response time. A prospect messaging three agents at ten at night usually engages with whoever replies first, and a serious buyer asks a dozen follow-up questions before committing to a viewing. Answering those by hand is slow enough that prospects go cold, not because they lost interest, but because someone else answered sooner.
What to upload
One chatbot per listing works best. The answers stay specific, and you can share a different link for each property you are marketing.
- Listing sheet with specifications and price
- Developer brochure or project prospectus
- Payment scheme and instalment simulation table
- Frequently asked questions you have already written out
What prospects can ask it
Because every answer comes from your listing document, the chatbot cannot promise a discount you never offered or invent a facility that does not exist.
- How many bedrooms and bathrooms does it have?
- Is the certificate freehold or right-to-build?
- What is the land and building area?
- What would the monthly instalment be over fifteen years?
- How far is it from the nearest toll road access?
- What is included in the handover condition?
Where to put the link
One link per listing, shared wherever you already market that property.
- Directly in the listing description on property marketplaces
- Your Instagram bio, swapped as your featured listing changes
- WhatsApp broadcast to your buyer list
- A QR code on the banner at the property itself
Be clear about the limits
- It cannot negotiate. It repeats the price in your document, so decide what you are willing to publish before you upload it.
- It has no access to a live listing system, so it will not know when a unit has sold unless you update the document.
- Instalment figures are only as accurate as the simulation table you upload, and they are not a financing offer.
- Anything you upload becomes answerable by anyone holding the link. Keep owner contact details and internal commission notes out of the file.
Try it with your own document.
Upload one file and you get a working chatbot on a public link. The free tier covers one chatbot, so you can see the answers before deciding anything.