Use case / Food & beverage
Your guests want a recommendation, not a forty-item list.
Which dish is the house favourite. What is good if I do not eat beef. Is the sambal very spicy. What can I get for under fifty thousand. A printed menu answers none of these, and your staff are too busy at seven in the evening to talk every table through the options.
Why the menu alone is not enough
A long menu makes people choose slowly and safely, so they order the one dish they already know. Questions about ingredients and spice levels pull a waiter away from the floor at the busiest hour, and guests ordering for delivery cannot ask anyone at all. The details exist, usually spread across the menu, the specials board, and whatever the kitchen told the staff that morning.
What to upload
A PDF menu with photos works best. Askoo extracts the dish photos along with the text, so when a guest asks about a dish, the answer can show what it looks like.
- Your menu as a PDF, including the dish photos
- A short sheet of house recommendations and best sellers
- Ingredient, spice-level, and dietary notes per dish
- Opening hours, reservation policy, and delivery options
What guests can ask it
It answers in the language the guest writes in, which helps when your menu is in one language and your visitors speak another.
- What do you recommend for someone who loves mushrooms?
- Which dishes have no beef or pork?
- How spicy is the beef rendang, and can it be made milder?
- What can two people order for under two hundred thousand?
- What does the house special look like?
- Do you take reservations for groups of ten?
Where to put the link
The link opens in any phone browser, so a guest only needs to scan a code.
- A QR code on each table, next to or instead of the paper menu
- Instagram bio, so people can browse the menu before they visit
- Your listing description on delivery apps
- Google Business Profile, under the menu field
Be clear about the limits
- It does not know what has sold out tonight. It describes the menu you uploaded, so remove seasonal dishes from the document when they are off.
- It cannot take an order or a reservation. It can point guests to your WhatsApp or booking link if you add one.
- Allergy information is only as reliable as your document. For severe allergies, guests should still confirm with your staff, and you should say so on the menu.
- It will not claim a halal or vegetarian status unless your document states it, so state it plainly where it applies.
Try it with your own document.
Upload one file and you get a working chatbot on a public link. The free tier covers one chatbot, so you can see the answers before deciding anything.